Shipping Policy

As the applicable store rule, only U.S. delivery addresses are served. Standard delivery is complimentary for all orders in that market and includes post-dispatch tracking information.

In plain terms, allow 1-2 business days for processing before carrier handoff; weekends and U.S. public holidays are not business days. The estimated shipping journey after handoff is 4-6 business days.

To avoid uncertainty, checkout contact information is used for the shipping confirmation and tracking number. The customer must ensure that the destination is accurate; we will try to act on an immediate correction but cannot promise a change after fulfillment has started.

In keeping with our customer promise, carrier congestion, weather events, delivery-address issues, high-demand periods, and external disruptions may delay an otherwise estimated arrival.

To avoid uncertainty, a pre-shipment cancellation can be requested, while post-shipment requests follow the Refund Policy. We assess and collect taxes as required by law.

Shipping and tracking assistance: support@thhehoneypotcandle.shop or 512-368-0009, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: thhehoneypot
Contact email: support@thhehoneypotcandle.shop
Phone: 512-368-0009
Physical address: 709 Short St, Aberdeen, Mississippi, 39730, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)